| Payment options |
You can choose from different payment
options. Simply choose the option that is most convenient for you.
Attention: Minimum order amount is 25 euro. |
| Credit card |
We accept VISA credit cards.
(Attention: We cannot accept debit cards)
With this option you will pay safely online through a secured link SSL.
Check your confirmation email to see what name will appear on your bank
statement.
Cost: 5€
Your order will be shipped the same or next working day.* |
| Bank transfer |
Transfer the money using your online banking
system or go to your local bank to carry out the transfer.
Don't forget to put your order number in the description field.
you will received details via email
Your order will be shipped when we receive the money into our bank
account.*
How long this takes, depends on your bank. It may take 2 up to 6 working
days. |
|
Then put the money in an envelope, together with your name,
address and order number.
Always make sure you send the envelope registered and if possible
insured, so that if it gets lost, you can track the envelope and in the
worst case get your money back from the Post office.
Never send coins, so just round up the total of your order. (ex.
41,50€->40€, 43€->45€) We will compensate for the difference.
You can send Euros, Dollars, English Pound,... (exchange rates:
http://www.xe.com/ucc/)
Your order will be shipped as soon as we receive your envelope
containing the money.* |
*All our products are in stock, unless indicated otherwise on our
website. Sometimes, however, it happens that in between the time you
order and the moment your payment is received, products run out of
stock. If this happens, depending on resupply time, we may send you
the missing product as soon as it comes back in stock or send a
replacement product. Of course, in each of both cases we will contact
you first.
|
| Shipping Options |
| All of our orders are packaged in very discreet, plain
envelopes or boxes (Depending on the size of the items you ordered). We
do not place our company name or address on the packaging in order to
protect your privacy. |
| We offer 3 shipping options for Europe and
the rest of the World. |
Standard Mail
This is normal mail which does not include tracking, delivery
confirmation or insurance. Items lost or damaged will be your
responsibility and you will not be compensated. |
Registered Mail
This is a more secure mail which does include tracking, delivery
confirmation (EU and USA only) and insurance. Items lost or damaged will
be eligible for a store credit coupon covering the value of the
purchase. Please provide us with photos of the damaged items. Please
note that once you have signed for the package the responsibility passes
to you so please check our order for any damage before signing. |
Express Mail (EU Union Only)
This is a priority mail service which guarantees a delivery time of up
to 3 days. Included is tracking, delivery confirmation (EU and USA only)
and insurance. Items lost or damaged will be eligible for a store credit
coupon covering the value of the purchase. Please provide us with photos
of the damaged items. Please note that once you have signed for the
package the responsibility passes to you so please check our order for
any damage before signing. |
| Shipping Option |
Region |
Delivery Time |
Cost |
| Standard Mail |
Europe |
2 – 8 days * |
6€ |
| Standard Mail |
World |
5 – 14 days * |
8€ |
| Registered Mail |
Europe |
2 – 8 days * |
11€ |
| Registered Mail |
World |
5 – 14 days * |
13€ |
| Express Mail |
European Union |
1 – 3 days * |
33€ |
|
| *These are working days (Monday to Friday) and
do not include weekends or holidays. If your Standard Package is shipped
on a Monday it can take up to the next Wednesday to arrive.
|
| If you have requested that your order is mailed by
either Registered Mail or Express Mail, you can track the status and
location of your package by logging in to Shayana Shop with your Email
and Password, then going to “ORDER HISTORY”. |
| If you need more information that you cannot find on the
site, you can contact us by Clicking Here. |